- Office open 24 hours, 7 days a week
- Serving Rochester, MN since 1988
For patients, families & caregivers
A Mayo Clinic visit usually starts weeks before the appointment. There are records to send, flights to book, and a hotel to find. Transportation tends to get sorted out last, often from an airport baggage claim in a city you have never been to. Gold Crown lets you settle it first.
Photo
Chauffeur helping a patient and caregiver from a black Lincoln Nautilus at a downtown Rochester entrance. No hospital signage.
You can arrange Mayo Clinic transportation from anywhere. Call or fill out the reservation form with your arrival date, airport, flight number, and where you are staying. We confirm the pickup, and the driver is there when you land. For first-time visitors, that single confirmed ride tends to calm the rest of the trip down.
Most out-of-state patients fly into MSP and ride about 80 miles south to Rochester. Some fly into Rochester International and are in town within minutes. In both cases the driver tracks your flight, meets you at baggage claim, and takes you to your hotel or directly to the clinic if your appointment is that day.
Looking for a Mayo Clinic shuttle? A scheduled shuttle can work well for travelers who are comfortable with set departure times and a stop or two along the way. A private car is the better fit when the patient is tired, in pain, traveling with a family of four, or arriving on a late flight after the last shuttle has gone.
Appointments rarely follow a clean schedule. A morning of tests can become an afternoon consult. Book the return ride for when you are actually done, and call the office if the day shifts. Drivers know the downtown campus, Saint Marys, and the Methodist campus, including which entrances are easiest for walkers and wheelchairs.
If your stay includes several days of appointments, ask about a standing daily pickup from your hotel. It keeps your mornings predictable.
Family members and caregivers ride together in the same vehicle. The Chevrolet Suburban and Lincoln Nautilus have room for luggage and mobility aids, and the Ford Transit works for larger families. Tell us about any equipment you are bringing, such as a folding wheelchair, a walker, or oxygen, so we assign the right vehicle. Our vehicles are standard passenger vehicles, not medical transport units, so riders need to be able to enter and exit a car with the help of a companion. Call us if you are unsure.
Gold Crown has been serving Rochester since 1988, and Mayo Clinic follow-ups are a regular part of the calendar. Chauffeurs here average more than five years with the company, so a return trip often means a familiar face. If you had a driver you liked, mention the name when you book your next visit and we will try to schedule the same person.
Some Mayo Clinic visits run a week or more, with different appointments on different days. If you expect that, book the arrival ride now and leave the rest open. Once you have your schedule, call and add the daily pickups you need. The office keeps everything on one reservation, so you are not repeating your name, hotel, and campus at every call.
Patients sometimes land after a long travel day and are not ready to talk through logistics at midnight. The driver will already have your hotel name, your room-check-in details, and your campus for the morning, so the ride is quiet and the next day has a plan.
Call (507) 285-9528 or 800-238-2054, or use the reservation form. For a full planning guide, read how to get to Mayo Clinic from MSP. Arriving through Minneapolis? Start with the MSP to Rochester route.
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FAQ
The easiest way is a private car booked ahead of time. The drive from MSP to Rochester is about 80 miles, and your driver can take you straight to your hotel or to the Mayo campus where your appointment is.
Yes. Caregivers and family members ride together in the same vehicle, and we choose a vehicle that fits your group and luggage.
No. These are standard passenger vehicles with a chauffeur. Riders should be able to get in and out of a car with a companion's help. Folding wheelchairs and walkers fit in the Suburban and Nautilus.
Yes, when you ask in advance. Tell us when you book, and we plan the wait into your ride. Wait time is billed at the vehicle's hourly rate.
Reserve Mayo Clinic transportation. Talk to someone in Rochester any hour, or reserve online. You get a quote before you commit, and nothing is booked until you say so.
